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Privacy Policy

This website is owned and operated by Matosmix – Nutrição Animal, S.A. We recommend that you carefully read our Privacy Policy to ensure you agree with its terms.

I. Privacy Statement

At Matosmix – Nutrição Animal, S.A., NIPC: 504 235 982, with headquarters at Av. Aldeia Nova No. 431, 4755-277 Macieira de Rates, municipality of Barcelos, we are committed to protecting the rights of individuals, to privacy and data protection in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, already published and directly applicable in all EU countries as of May 2018).

This governs how we handle information that can be used to identify, directly or indirectly, an individual’s personal data.

Whenever you use the website www.matosmix.pt, you are subject to this Privacy Policy.

II. General Information

The Matosmix – Nutrição Animal, S.A. website may contain links to external websites, which have their own privacy practices and policies, for which Matosmix – Nutrição Animal, S.A. is not responsible.

We recommend that you read the privacy policies of these third parties.

Matosmix – Nutrição Animal, S.A. reserves the right to modify its Privacy Policy without prior notice or communication in response to new legislative and/or regulatory requirements, for security reasons, and/or to adapt it to the instructions of data protection supervisory authorities.

For this reason, we advise you to review it frequently.

III. Data Controller

The processing of personal data you have provided, as well as any data you may provide in the future, is the responsibility of Matosmix – Nutrição Animal, S.A., with its headquarters at the address indicated above.

IV. Provision of Personal Data

As a general principle, the provision of consent and the disclosure of any personal data in accordance with the provisions herein are entirely voluntary.

Choosing not to give your consent or not to provide personal data will not have any negative consequences for you.

However, there are circumstances in which Matosmix – Nutrição Animal, S.A. cannot proceed without certain personal data.

Such personal data is essential, for example, to process your requests for quotes, review your job applications, respond to your inquiries, or ensure your access to offers and promotions via newsletters, SMS, email, and other electronic communication channels.

Without access to this personal data, Matosmix – Nutrição Animal, S.A. will not be able to process your request.

V. Use and Purpose

Matosmix – Nutrição Animal, S.A. collects various types of personal data in the following situations:

  • Registration and/or requests for information via the contact forms available on the website;
  • Filling out forms to request quotes or apply for jobs and internships through our website; by doing so, the user expressly consents to the collection and processing of their data.

The processing of personal data is intended to:

Providing services

Matosmix – Nutrição Animal, S.A. may use your personal data to fulfill a contract entered into between you and Matosmix – Nutrição Animal, S.A., as well as to identify you.

We may also use your personal data to prevent and investigate possible misuse of such data.

Service development

Matosmix – Nutrição Animal, S.A. keeps a record of the pages our customers visit on our website for statistical purposes, to understand our customers’ needs, and to identify market niches.

In this case, we collect information about the computer or device—including mobile devices—that you use to access the website, such as your IP address, the type and language of the browser you use, the operating system, cookies, the country from which you are accessing the website, referring pages, platform type, number of clicks and visits, pages visited and the order in which you visited them, the time spent on each page, the date and time of your visit, access errors, and other information that allows us to study the market and its needs for the development of products and services.

Communication

Matosmix – Nutrição Animal, S.A. may use your personal data to communicate with you, to send you news, promotions, and campaigns related to our products and/or services, or to provide you with assistance in areas of customer support, specifically to respond to and process your requests through customer service channels, confirm or respond to your inquiries via forms on the website, as well as to monitor the quality of our service.

In this case, we collect your name, email address, and phone number.

Marketing

Matosmix – Nutrição Animal, S.A. may use your personal data for direct marketing purposes, specifically to inform you about campaigns, promotions, and service offers, which will be done by sending messages via email, SMS, and other electronic communication channels.

Recruitment

During the staff selection and recruitment process, Matosmix – Nutrição Animal, S.A. collects and processes the personal data of candidates, which, subject to express consent, may be shared with other affiliated companies.

The personal data processed includes the information provided on the application form and in the resume, as well as any personal data you voluntarily choose to provide to Matosmix – Nutrição Animal, S.A., including, but not limited to, name, age, gender, contact information (specifically email address and phone number), educational background, employment history, and immigration status, if a work permit is required.

VI. Retention Period

The personal data provided will be retained:

  • Only for as long as necessary to fulfill the purposes defined above;
  • For the duration of the contractual/recruitment relationship and, once it has ended, for the period required by law;
  • Once the aforementioned retention periods have elapsed, this data will be deleted;
  • Until you object to Matosmix – Nutrição Animal, S.A. using your personal data, when Matosmix – Nutrição Animal, S.A. has a legitimate interest in using your personal data;
  • Until you withdraw your consent, when you have consented to Matosmix – Nutrição Animal, S.A. using your personal data;
  • If you have consented to receive direct marketing, we will retain your personal data for as long as the purpose for which it was collected remains valid, or until you unsubscribe or ask us to delete it;
  • In cases where Matosmix – Nutrição Animal, S.A. is required by law to retain your personal data for a longer period, or when your personal data is necessary for Matosmix – Nutrição Animal, S.A. to bring or defend against claims. Matosmix – Nutrição Animal, S.A. will retain such data until the end of the relevant retention period or until the claims in question have been resolved or have become time-barred.

With regard to the use of cookies, we retain them for as long as necessary to fulfill the purposes for which they were collected, as detailed in the Cookie Policy.

VII. Privacy Statement

Your data may be disclosed to third parties when necessary for the proper execution and management of the existing contractual relationship or the provision of certain services, such as marketing or website maintenance and digital service providers, or when required by law, for example, the Tax Authority, as well as in the event that it is required by a court order or police order.

In the event of subcontracting, Matosmix – Nutrição Animal, S.A. ensures that data processing is carried out by reputable service providers that offer sufficient guarantees for the processing of personal data on its behalf, within the scope of the contracted services, ensuring the protection of data subjects’ rights and adopting all data protection security measures appropriate to the specific case.

VIII. Privacy Statement

Matosmix – Nutrição Animal, S.A. stores the personal data you provide to us on a server located in a secure environment, protected from unauthorized access, use, or disclosure.

We have adopted the necessary and appropriate technical, electronic, and organizational procedures to ensure the security of your personal data and to prevent its loss, misuse, or unauthorized access.

We will only process your data for the purposes for which it was collected, in accordance with this Privacy Policy, ensuring that we only collect, store, and process the information essential to providing or improving our services.

Since the collection of personal data takes place on an open network (the Internet), such data may, in some cases, circulate on the network without adequate security measures and may be viewed and/or used by third parties not authorized for that purpose, even though appropriate security measures have been taken against accidental or unauthorized destruction, and accidental loss, as well as against unauthorized access, modification, or disclosure.

IX. Privacy Statement

Rights

Under the Personal Data Protection Law, the data subject is guaranteed, at all times, the right to access, correct, update, or delete their personal data, as well as the right to object to and/or restrict the processing thereof, upon written request, accompanied by a copy of an identification document, addressed to Matosmix – Nutrição Animal, S.A. at its headquarters or via email to the following address: geral@matosmix.pt.

Matosmix – Nutrição Animal, S.A. also informs you that, if you believe there has been a violation of current data protection laws regarding the processing of your personal data, you also have the right to file a complaint with the National Data Protection Commission.

If Matosmix – Nutrição Animal, S.A. processes your personal data based on your consent or enters into a contract with you, you may also request a copy of the personal data you have provided to Manuel de Matos, SGPS, S.A.

In addition, you may at any time request that Matosmix – Nutrição Animal, S.A. cease processing your personal data in any of the following situations:

  • When you state that the personal data Matosmix – Nutrição Animal, S.A. holds about you is incorrect, but only for the period during which the accuracy of the relevant personal data is being verified;
  • When there is no legal basis for Matosmix – Nutrição Animal, S.A. to process your personal data and you demand that it cease further processing of your personal data;
  • When Matosmix – Nutrição Animal, S.A. no longer needs your personal data, but you claim that Matosmix – Nutrição Animal, S.A. must retain such data so that you may assert or exercise legal rights or defend yourself against third-party claims;
  • If you believe that Matosmix – Nutrição Animal, S.A. is not processing your personal data in accordance with the requirements set forth herein or with applicable EEA data protection legislation, you may, at any time, file a complaint with the data protection authority of the EEA country where you reside, or with the data protection authority of the country or state where Matosmix – Nutrição Animal, S.A. has its registered office.

Obligations and Guarantees

You warrant that the personal data provided to Matosmix – Nutrição Animal, S.A. is accurate, and you agree to notify us of any changes to such data, assuming sole responsibility for any losses or damages caused by the provision of false, inaccurate, or incomplete data.

You are also expressly advised that when disclosing personal data on Matosmix – Nutrição Animal, S.A.’s public platforms, such as social media, this information may be viewed and used by third parties.